Last updated: October 7, 2026

Honeypot Bookshop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Honeypot Bookshop is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, billing and delivery details, phone number and email address.
• Financial information, including credit card, debit card and financial account information, payment card information, transaction details, form of payment, payment confirmation and other payment details.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
• Communications with us, including the information you include when communicating with us, such as when sending a customer support enquiry.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, place an order or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers, including when we engage them to provide technology or other services and when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfil your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews where available, and create a customised shopping experience.

This may include using your personal information to better tailor and improve the Services and to recommend products that may be relevant to you.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email or other permitted methods.

We may also use information about your interactions with the Services to show you advertisements or recommendations for products or services, including based on items you previously purchased, viewed or added to your cart.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety, and secure our Services.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to you, provide effective services and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation or other legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• With business and marketing partners to provide marketing services and advertise to you. For example, Shopify may support personalised advertising with third-party services based on your online activity with different merchants and websites.
• When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or integrations.
• With our affiliates or corporate group, where applicable.
• In connection with a business transaction, such as a merger, acquisition, restructuring or bankruptcy.
• Where necessary to comply with applicable legal obligations, enforce applicable terms or policies, or protect or defend the Services, our rights, and the rights of our customers or others.

Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising or marketing based on your online activity across different merchants and websites.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside in order to provide and improve the Services.

In addition, to help protect, grow and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with interactions with other merchants and with Shopify.

To provide these enhanced features, Shopify may make use of personal information collected about your interactions with Honeypot Bookshop, other merchants and Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise rights relating to Shopify's use of your information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please review the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain rights with respect to personal information processed by Shopify through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites not affiliated with or controlled by Honeypot Bookshop, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness or reliability of information found on those websites.

Information you provide in public or semi-public venues, including information you share on third-party social networking platforms or public comment areas, may also be viewable by other users.

Our inclusion of links to third-party platforms does not, by itself, imply endorsement of the content on those platforms or their owners or operators.

Children's Data

The Services are not intended to be used independently by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms may be defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.

In addition, information you send to us may not always be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline a request as permitted by law.

• Right to Access / Know. You may have the right to request access to personal information that we hold about you.
• Right to Delete. You may have the right to request that we delete personal information we maintain about you.
• Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party in certain circumstances and subject to applicable exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send non-promotional emails, such as messages relating to your account, orders or other transactions.

UK and European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those outlined above:

• Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
• Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw your consent. Withdrawal of consent will not affect the lawfulness of processing based on your consent before it was withdrawn.

You may exercise any of these rights where indicated on the Services or by contacting us using the details provided below.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, please visit the Shopify Privacy Portal.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before we can process your request, as permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorised agent to make a request on your behalf. Before accepting such a request, we may require the agent to provide proof that you have authorised them to act on your behalf, and we may also require you to verify your identity directly with us.

We will respond to requests within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

For residents of the European Economic Area, a list of data protection supervisory authorities is available through the European Data Protection Board.

International Transfers

We may transfer, store and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, equivalent contracts issued by the relevant UK authority, or another legally recognised transfer mechanism, unless the transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons.

We will post the revised Privacy Policy on this website, update the Last updated date and provide any additional notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:

thehoneypotbookshop@gmail.com

For the purposes of applicable data protection laws, Honeypot Bookshop is the data controller of your personal information.